Kitchen Confidential: Adventures in the Culinary Underbelly
So you think you want to be a cook? This is one of the many teasers
Anthony Bourdain uses to begin his chapters in his memoir, Kitchen
Confidential. Bourdain, a self professed “sensualist,” “bad boy,” “renegade,”
“pirate” and “near criminal,” weaves a compelling...
The Experience Economy
Every business is a stage. Every customer that walks through the door
presents an opportunity to perform for them; to wow them with sights
and sounds, to amaze them with visual displays and tend to them with
the most personalized interaction...
Raising a purple cow
While driving through France a few years ago, Seth Godin’s family was
enchanted by the hundreds of storybook cows grazing in lovely pastures
right next to the road. For dozens of kilometers, they all gazed out
the window, marveling at the beauty...
