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Marketing Philosophy

Traditional, mass media marketing practices, which can often become stale and lack measurable results, are not what we believe in.  Instead, we are constantly developing and implementing new creative and innovative ways to approach marketing for maximum results, using grassroots approaches including local store marketing, four-walls marketing and public relations.  We believe, and have proof, that these are far more effective ways for a restaurant to make the most of its marketing dollars.

Sure, McDonald's and Subway have found success in mass media advertising.  However, these are the two largest restaurant companies in the world with tens of thousands of units.  Subway, for instance, spends more than $300 million on television advertising alone. We think it is absolute lunacy for a sub chain that is doing, say $60 million, to fight a toe-to-toe battle with Subway. Though $60 million is very respectable for a restaurant chain, when Subway spends three times as much on television as the regional chain does in total sales, it is clear to us another approach should be devised.

That's where we excel.

Our marketing philosophy also depends heavily on our belief in limitless possibilities.  We believe do-your-best objectives are as good as no objectives at all.  We push our clients to think and plan beyond incrementalism.  Think big.  Inspire.  Anything less won't cut through the clutter.

It is our philosophy that identifying a company’s brand and positioning are the core components of any successful marketing program.  Your brand is your promise. It is the culmination of the experiences and feelings your customers have when dealing with your company. Positioning determines what makes your business different than everyone else.  How does your business stand apart from the pack?  The best marketing strategies sell only differences, not similarities.  We believe that all marketing campaigns must begin with defining the brand personality (if this brand were a person, how would it act and dress) and then the positioning strategy (leveraging uniqueness in a way that obsoletes the competition).

Many businesses start their planning by trying to figure out what color the brochure is supposed to be before they even know what it is supposed to do.  Could be you don't need a brochure at all.  We focus clients on the core issues.

Our approach is also based on the fact that we are the nation’s largest full-service strategic marketing and public relations firm exclusively focused in the restaurant industry.  This industry is our life.  Our passion.  We will settle for nothing less than being the absolute best in our field.  We strive for that daily, working relentlessly to stay miles ahead of anyone else in the restaurant marketing field.  After years of experience in the restaurant industry, we have developed an extensive collage of knowledge, techniques, understanding and experience. We’re the restaurant marketing experts, and that specialization makes all the difference in the world.



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